Contact Us
Have questions or need assistance? We're here to help you with your Trezor device and Trezor Suite app.
Get in Touch
Fill out the form below and our support team will get back to you as soon as possible.
Contact Information
You can also reach us through the following channels:
Address
Our headquarters:
123 Crypto Street, Suite 101Prague, 12345
Czech Republic
Business Hours
We're available:
Monday - Friday: 9:00 AM - 5:00 PM CET
Saturday - Sunday: Closed
Frequently Asked Questions
Find quick answers to common questions
For technical support with your Trezor device, you can fill out the contact form on this page, email our support team, or check our comprehensive knowledge base at our Help Center. For urgent issues, please call our support line during business hours.
To help us resolve your issue quickly, please provide: your device model, firmware version, Trezor Suite version, operating system, a detailed description of the issue, and any error messages you're receiving. Screenshots or screen recordings can also be helpful.
We aim to respond to all inquiries within 24-48 business hours. Complex technical issues may require additional time for investigation. Priority is given to security-related concerns.
Yes, we offer support in multiple languages including English, Czech, German, French, Spanish, and Russian. Please indicate your preferred language when contacting us, and we'll do our best to accommodate your request.
Need Immediate Assistance?
Check out our comprehensive Help Center for guides, tutorials, and troubleshooting tips